Frequently Asked Questions
What counts as an electrical emergency? Any electrical fault that's a safety risk or leaves you without power — burning smells, sparks, a switchboard that's hot or smoking, exposed wiring, a safety switch that won't reset, or a sudden power loss that isn't a street-wide blackout. If in doubt, call us and we'll advise. What should I do right now while I wait for an electrician? If it's safe, switch off the affected circuit at your switchboard, keep clear of any sparking or smoking equipment, and don't attempt any repairs yourself. Then call us on 0413 914 099. If there's
